Privacy Policy

1. Introduction

Alder Technologies, Inc. ("Alder," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information when you use our website, API, and related services (collectively, the "Services").

This policy applies to information we collect through our Services and in email, text, and other electronic communications.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, company name)
• Payment information (processed securely through third-party payment processors)
• Communications with our team
• Feedback and survey responses

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

• Log data (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• API usage metrics (endpoints accessed, request volume)
• Device information

2.3 Analytics

We use PostHog and other analytics services to understand how our Services are used. These services may use cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you direct us to share information

5. Data About Businesses

Our Services provide information about businesses. This business data is collected from public sources and does not include personal information subject to privacy regulations, except where it relates to public business records (such as business ownership information from public registrations).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@meetalder.com

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

Questions about this privacy policy should be sent to privacy@meetalder.com