Security & deployment
Alder works inside your receivables systems like a member of your team, so it earns access gradually and leaves a record of everything it does.
Read-only to start
Every deployment begins in read-only mode. Alder observes your receivables workflow, your ERP, and your inbox before an agent is allowed to write anything.
Write access is granted one workflow at a time, once you have seen what the agents would do.
You approve what reaches your customers
You set tone, escalation, and approval rules once. Anything that touches a customer waits for your approval until you choose otherwise.
No model training
Your data is never used to train models, ours or anyone's. It is used only to do the work you have asked Alder to do.
Your environment
When required, Alder is deployed inside your VPC or cloud account, so invoice, payment, and customer data stay within infrastructure you control.
Full audit trail
Every action an agent takes is logged, attributable, and reversible. Your team can see what was sent, what was changed, and why.
Compliance
Alder's SOC 2 audit is in progress. Contact us for the current status and supporting security documentation.
Contact
For security questions, documentation requests, or to report a vulnerability, email founders@meetalder.com.